Track your order
Enter your order number and email address to track your order.
FAQ
Answers to the most common questions about your order.
Where can I find my order number?
Your order number is shown in your order confirmation. It starts with BR, for example BR1001.
When will I receive my tracking information?
You’ll receive your tracking information once your order has shipped and has been handed over to the carrier.
If you haven’t received it, check your spam or junk folder as well.
My tracking hasn’t updated. What should I do?
It can take a little while for the carrier’s first scan to appear.
If your order was just shipped, check again a little later.
How long does delivery take?
Normally 1–2 business days after dispatch.
My order hasn’t arrived yet. What should I do?
Check the latest tracking status first.
If the expected delivery date has passed or your shipment appears to be stuck,
contact us at
support@breaz.nl
with your order number.
Can I still change my order?
Contact us as soon as possible at
support@breaz.nl.
Once your order has been processed or shipped, we may no longer be able to make changes.
Can I return my ONE PRO?
Yes. You have 100 days to return your ONE PRO.
See our
return policy
for the full details.
Still have questions?
Find more information in our help pages or contact us directly.
Prefer to contact us directly?
support@breaz.nl
